Privacy Policy

Last Updated 2026 / 03 / 27

1. General

This Privacy Policy describes how 10x Partners Sàrl ("10x Partners," "we," "us," or "our") collects, uses, and shares your personal information. We are committed to protecting your privacy in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically:

  • Contact Information: Name, email, and company details provided through our contact forms, newsletter signup, or when booking a meeting.
  • Communication Data: Content of your messages and meeting recordings (if consented).
  • Usage Data: Page views, traffic sources, and general interaction patterns via privacy-friendly analytics. With your consent, additional data such as IP address and browser type may be collected via cookies.

3. How We Use Your Information

We use the collected data to:

  • Provide, maintain, and improve our services.
  • Communicate with you regarding inquiries, bookings, and newsletter content.
  • Analyze website usage to enhance user experience.
  • Comply with legal and regulatory obligations.

4. External Tools

We use the following third-party services to facilitate our operations:

Cookieless (no consent required):

  • Plausible Analytics: Privacy-friendly, cookieless website analytics. No personal data is collected. Data is processed in the EU.
  • Buttondown: Newsletter subscription management and email delivery.
  • Google Calendar / Scheduler: For meeting bookings.

Cookie-based (loaded only with your consent):

  • HubSpot: Customer relationship management and website visitor tracking.
  • DS360 / LeadOnion: Visitor identification and lead generation analytics.
  • Zymplify: Marketing automation and visitor tracking.

5. AI Voice Agent

Each time you interact with our AI voice agent, you consent to the recording, storage, and sharing of your communications with third-party service providers (such as ElevenLabs), as described in this Privacy Policy. If you do not wish to have your conversations recorded or processed, please refrain from using the AI voice service.

6. Cookies & Consent

Our website uses a cookie consent mechanism. Cookieless tools (such as Plausible Analytics) operate without cookies and do not require consent. Cookie-based tools (such as HubSpot, DS360, and Zymplify) are only activated after you provide explicit consent via our on-site banner.

You can withdraw your consent at any time by clearing your browser cookies or adjusting your browser settings. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations (e.g., 10-year retention for Swiss financial records), or until a valid deletion request is received.

8. Your Rights

Individuals in Switzerland and the EEA have rights regarding their data, including access, correction, deletion, and the right to object to processing. To exercise these rights, contact: privacy@10x-partners.com.

9. Updates

We may update this policy periodically. The latest version will always be available on our website.